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Understanding NDIS Eligibility for Hearing Loss in Australia

Hearing loss can significantly impact a person’s ability to communicate, participate in daily activities, and live a fulfilling life.  Australia offers two key programs to support those with hearing loss: The Hearing Services Program (HSP) and the National Disability Insurance Scheme (NDIS). However, understanding which program applies to you can be confusing. This blog aims to clarify NDIS eligibility for hearing loss in Australia.

Thriving with Hearing Loss: Your Guide to a Fulfilling Life

There’s a path forward. With the right support and resources, you can continue to live a vibrant and connected life. Read on to learn how you can navigate this tumultuous phase with ease. 

The Two Programs: HSP vs NDIS

Person choosing between two paths, symbolizing understanding which program (HSP or NDIS) best suits their hearing loss needs.
  1. Hearing Services Program (HSP):
    This government-funded program provides hearing aids, repairs, and ongoing support to eligible Australians. It primarily focuses on children and young adults under 26. The HSP offers a standard level of support, including basic hearing aids and aftercare services.
  2. National Disability Insurance Scheme (NDIS):
    The NDIS provides funding for people with a permanent disability, including hearing loss, that significantly affects their daily lives. It’s available to Australians aged 65 or under (with some exceptions). Unlike the HSP, the NDIS offers a broader range of personalized support tailored to individual needs. This can include:
  • Advanced hearing aids:
    Depending on your specific hearing loss and communication needs, the NDIS may fund more sophisticated hearing aids than those offered through the HSP.
  • Assistive technologies:
    The NDIS can fund various assistive technologies to enhance communication and independence. Examples include amplified phones, captioning devices, and alert systems.
  • Therapy services:
    Speech therapy, occupational therapy, or other therapy services can be included in an NDIS plan to help you develop coping strategies and maximize your communication skills.

NDIS Eligibility for Hearing Loss

Alt Text: Photo of a person with a hearing aid smiling and engaging in conversation, representing the potential benefits of NDIS for hearing loss.

Here’s a breakdown of NDIS eligibility for hearing loss:

  1. Children Under 7:
    If your child has been diagnosed with hearing loss, they may qualify for the NDIS through a streamlined pathway. Early intervention is crucial for optimizing development, and the NDIS can offer additional support beyond what the HSP provides, like speech therapy or specialized early childhood education services.
  2. People Aged 7 to 25:
    Individuals in this age group typically access hearing aids and services through the HSP. However, the NDIS can be an option if the person’s hearing loss significantly impacts their daily life, and the support they require goes beyond what the HSP provides. This could be due to factors like the severity of the hearing loss, a demanding educational or work environment, or co-existing disabilities.
  3. People Aged 26 and Over:
    For adults who are no longer eligible for the HSP, the NDIS becomes the primary source of funding for hearing-related support. This can include the aforementioned hearing aids, assistive technologies, and therapy services, all tailored to your specific needs and daily challenges.

Key Points to Consider for NDIS Eligibility

Understanding NDIS Eligibility: Key Points for Hearing Loss

It’s important to understand that the degree of hearing loss itself isn’t the sole factor for NDIS eligibility. The NDIS focuses on how your hearing loss impacts your ability to manage everyday activities like:

  1. Communication:
    Difficulty understanding speech in various environments, requiring frequent repetition, or relying heavily on lip reading.
  2. Employment:
    Challenges performing job duties, difficulty participating in meetings, or needing accommodations in the workplace.
  3. Social Interaction: 
    Struggles following conversations in social settings, feeling isolated, or experiencing difficulty maintaining relationships.
  4. Independent Living: 
    Difficulty managing tasks like safety alarms, following instructions, or participating in household activities.

Audiometrists as Your Partners in Navigation

Your Guide to Healthy Hearing

While this blog provides a general overview, navigating the NDIS application process can be complex.  Here’s where a registered audiometrist can be your invaluable partner.  We can offer comprehensive hearing assessments to accurately assess your hearing loss and its impact on your daily life.  This documentation forms the foundation of a strong NDIS application.

What Audiometrists Can Do for You

  • Hearing Assessments:
    We conduct a range of tests to evaluate the type, severity, and location of your hearing loss. This detailed information plays a crucial role in demonstrating the impact on your daily activities.
  • Functional Capacity Evaluation:
    In collaboration with occupational therapists, we can assess how hearing loss affects your ability to manage daily tasks and social interactions. This helps tailor the NDIS support to address your specific needs and challenges.
  • Communication and Advocacy:
    We can clearly explain your hearing loss and its functional limitations to healthcare professionals and NDIS planners. We can also advocate for the specific support and technology that will empower you to thrive.

Beyond the Application

Even if you’re already an NDIS participant, audiometrists can play a continuing role in your hearing health journey.  We can help you:

  • Choose the Right Hearing Aids:
    With your specific needs in mind, we can recommend the most appropriate hearing aids to maximize your benefit and ensure optimal performance.
  • Ongoing Support and Adjustments:
    Regular hearing evaluations and fine-tuning of your hearing aids ensure they continue to meet your evolving needs.
  • Communication Strategies:
    We can provide valuable tips and techniques to enhance communication in different environments and improve your overall listening experience.

Remember, you are not alone in this journey!  A team of qualified audiometrists is here to support you every step of the way, from initial evaluation to navigating the NDIS process and maximizing the
benefits of your hearing aids.  Contact us today to schedule a consultation and explore the possibilities of a fulfilling life with sound.


The HSP provides government-funded hearing aids and basic services for children and young adults. The NDIS offers broader support for people with significant hearing loss that impacts daily life, including adults no longer covered by the HSP.

NDIS eligibility for hearing loss depends on how it affects your daily activities, not just the severity. A hearing specialist can assess you and provide documentation for your NDIS application.

The NDIS website ( has details on eligibility and hearing support. Hearing Australia ( can also connect you with the NDIS if needed.

Absolutely! Hearing Australia ( is a great resource, and Deafness Forum Australia ( offers information and support for people with hearing loss.